Shipping Policy

Thank you for choosing Madhu Gems & Jewellers.

We proudly ship natural Sri Lankan gemstones and jewellery to both local and international clients.

Processing Time

All orders are carefully prepared and inspected before dispatch.
Processing time is typically 1–3 business days after payment confirmation.

For custom jewellery orders, processing may take 5–10 business days.

Orders within Sri Lanka are shipped via trusted local courier services.
Delivery usually takes 1–3 business days depending on location.

We ship worldwide using reliable international courier services.

Estimated delivery time:
5–10 business days depending on destination country and customs procedures.

Please note that delivery times may vary due to customs clearance in the buyer’s country.

Shipping costs are calculated at checkout based on destination and package weight.

Free shipping may be offered on selected products or promotional periods.

International buyers are responsible for any customs duties, taxes, or import fees required by their country.

Madhu Gems & Jewellers is not responsible for delays caused by customs authorities.

Once your order is shipped, a tracking number will be provided via email.

For any shipping inquiries, please contact us at: